Polymail incident

Elevated Server Response Times

Minor Resolved View vendor source →

Polymail experienced a minor incident on October 2, 2018 affecting Polymail Apps (iOS, web, and desktop), lasting 41m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2018, 03:09 PM UTC
Resolved
Oct 02, 2018, 03:50 PM UTC
Duration
41m
Detected by Pingoru
Oct 02, 2018, 03:09 PM UTC

Affected components

Polymail Apps (iOS, web, and desktop)

Update timeline

  1. identified Oct 02, 2018, 03:23 PM UTC

    We're experiencing elevated server response times, which may result in slower performance while using the app.

  2. resolved Oct 02, 2018, 03:50 PM UTC

    The cause of the elevated response times has been fixed. All services are back to normal.