Polymail incident

Polymail Webapp Outage

Major Resolved View vendor source →

Polymail experienced a major incident on May 19, 2021 affecting Polymail Apps (iOS, web, and desktop), lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
May 19, 2021, 01:24 AM UTC
Resolved
May 19, 2021, 02:29 AM UTC
Duration
1h 4m
Detected by Pingoru
May 19, 2021, 01:24 AM UTC

Affected components

Polymail Apps (iOS, web, and desktop)

Update timeline

  1. investigating May 19, 2021, 01:24 AM UTC

    We're currently investigating an issue that is causing connection issues for Polymail users on the Polymail client. Users may see delays when logging in, sending or receiving emails.

  2. resolved May 19, 2021, 02:29 AM UTC

    The issue has been resolved, all systems should be operational now!