Polymail incident

Degraded Service - Web App Issue

Critical Resolved View vendor source →

Polymail experienced a critical incident on August 24, 2022 affecting Website (Landing Page), lasting 1h 8m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2022, 12:03 AM UTC
Resolved
Aug 24, 2022, 01:11 AM UTC
Duration
1h 8m
Detected by Pingoru
Aug 24, 2022, 12:03 AM UTC

Affected components

Website (Landing Page)

Update timeline

  1. investigating Aug 24, 2022, 12:03 AM UTC

    Heroku is having DNS issues and the Polymail website and desktop app are unavailable. You should still be able to use Polymail on iOS. We’re monitoring the issue and will have the web app back up as soon as it’s fixed. Sorry for the trouble. 🙏🏼

  2. resolved Aug 24, 2022, 01:11 AM UTC

    Heroku and the web app appear to be back up!