Polly Outage History
Polly is up right nowPingoru has recorded 40 incidents for Polly: 3 in the last 12 months and 2 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 1 of 720 (0%) |
| October 2026 | 0 | 0 of 521 (0%) |
Incidents, newest first
Minor September 23, 2026 Slower performance and delayed updates in Slack –
Started Sep 23, 2026, 06:00 AM UTC· resolved Sep 23, 2026, 06:00 AM UTC
- resolved Sep 25, 2026, 03:56 AM UTC
Some users experienced slower response times, unresponsive buttons, and delayed poll result updates in Slack. The issue was caused by unusually high load and has been resolved. Issue completely resolved at 24 Sep 2026, 06:16 UTC
Critical September 23, 2026 Polly unavailable in Slack and on the web dashboard 43m
Started Sep 23, 2026, 04:47 AM UTC· resolved Sep 23, 2026, 05:30 AM UTC
- resolved Sep 25, 2026, 04:00 AM UTC
Between 04:47 and 05:30 UTC, most Polly features in Slack and on the web dashboard were unavailable, including creating polls, voting and viewing results. Some actions taken during this window, including votes, may not have been recorded; affected users may need to vote again. Service was fully restored at 05:30 UTC.
Minor February 13, 2026 Polly MS Teams app loading issue 3h 51m Microsoft Teams App
Started Feb 13, 2026, 07:36 PM UTC· resolved Feb 13, 2026, 11:28 PM UTC
- investigating Feb 13, 2026, 07:36 PM UTC
Polly MS Teams app is experiencing a loading issue on the personal tab for specific MS Teams desktop clients.
- investigating Feb 13, 2026, 09:16 PM UTC
We are still investigating the issue.
- resolved Feb 13, 2026, 11:28 PM UTC
Polly MS Teams app is back to normal
Major October 20, 2025 Some Polly Features Are Unavailable Due to AWS Outage 15h 44m Slack App, Slack Web App, Microsoft Teams App, Microsoft Teams Tab and 3 more
Started Oct 20, 2025, 09:58 AM UTC· resolved Oct 21, 2025, 01:43 AM UTC
- monitoring Oct 20, 2025, 09:58 AM UTC
We are currently experiencing partial service degradation due to an ongoing AWS outage affecting some of our services. Our engineering team is actively monitoring the situation and working to mitigate any impact. We’ll continue to provide updates on this page as more information becomes available.
- monitoring Oct 20, 2025, 10:21 AM UTC
Based on the latest update from AWS, the underlying issue has been resolved. AWS is now in the process of monitoring and verifying full recovery across their affected services. All Polly services are now fully operational. Our engineering team is closely monitoring the health of the system to ensure continued stability and performance.
- monitoring Oct 20, 2025, 11:28 AM UTC
AWS has continued to report steady recovery across all affected services. Our monitoring confirms that Polly services are operational. We’ll continue to monitor AWS’s final recovery steps and will mark this incident as resolved once AWS confirms full restoration across their infrastructure.
- monitoring Oct 20, 2025, 01:06 PM UTC
We’re closely observing system performance. AWS has continued to report steady recovery across all affected services.
- monitoring Oct 20, 2025, 03:51 PM UTC
AWS is again experiencing a recurrence of service issues, which may cause partial degradation for Polly services. Our engineering team is actively monitoring the situation and will continue to provide updates as more information becomes available.
- resolved Oct 21, 2025, 01:43 AM UTC
AWS services have returned to normal operations, and all Polly services remain fully operational. Our engineering team continues to monitor system health closely to ensure ongoing stability.
Major February 26, 2025 Some Polly Features Are Unavailable Due to Slack Outage 10h 44m Slack App, Slack Web App
Started Feb 26, 2025, 05:27 PM UTC· resolved Feb 27, 2025, 04:12 AM UTC
- investigating Feb 26, 2025, 05:27 PM UTC
We’re currently experiencing an issue where Polly features are unavailable due to an ongoing Slack outage. Since Polly relies on Slack to function, this outage is impacting our ability to process pollys and responses. We’re closely monitoring the situation and will update you as soon as Slack resolves the issue. In the meantime, you can check Slack’s status page (https://slack-status.com) for real-time updates.
- investigating Feb 26, 2025, 05:28 PM UTC
We are actively monitoring the situation and will provide further updates as needed.
- investigating Feb 26, 2025, 07:25 PM UTC
We are still monitoring the situation and will provide further updates as needed.
- resolved Feb 27, 2025, 04:12 AM UTC
Issue is resolved, Polly Slack app is back to normal