Polly incident

AWS us-east-1 outage

Notice Resolved View vendor source →

Polly experienced a notice incident on December 7, 2021 affecting Slack App and Slack Web App and 1 more component, lasting 4h 57m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 05:32 PM UTC
Resolved
Dec 07, 2021, 10:30 PM UTC
Duration
4h 57m
Detected by Pingoru
Dec 07, 2021, 05:32 PM UTC

Affected components

Slack AppSlack Web AppMicrosoft Teams AppMicrosoft Teams TabAPI

Update timeline

  1. identified Dec 07, 2021, 06:13 PM UTC

    Polly services are operating normally as of 2:04pm PST. We will continue to actively monitor AWS until their services are fully restored. For more details on AWS services, see the following page: https://status.aws.amazon.com

  2. identified Dec 07, 2021, 10:00 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Dec 07, 2021, 10:17 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Dec 07, 2021, 10:29 PM UTC

    We are continuing to work on a fix for this issue.

  5. resolved Dec 07, 2021, 10:30 PM UTC

    This incident has been resolved.