Polly incident

Slack service issues impacting Polly for Slack responses

Minor Resolved View vendor source →

Polly experienced a minor incident on March 9, 2022 affecting Slack App, lasting 3h 37m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2022, 03:39 PM UTC
Resolved
Mar 09, 2022, 07:16 PM UTC
Duration
3h 37m
Detected by Pingoru
Mar 09, 2022, 03:39 PM UTC

Affected components

Slack App

Update timeline

  1. investigating Mar 09, 2022, 03:39 PM UTC

    Slack is currently experiencing some service issues that are affecting Polly for Slack services. Some customers will see a delayed results when responding to pollys, but all results are eventually going through. We will continue to monitor Slack's outage and continue to update this page as we learn more.

  2. monitoring Mar 09, 2022, 03:39 PM UTC

    Monitoring

  3. identified Mar 09, 2022, 03:39 PM UTC

    Monitoring

  4. identified Mar 09, 2022, 03:40 PM UTC

    We are continuing to work on a fix for this issue.

  5. identified Mar 09, 2022, 05:29 PM UTC

    Polly response times for results are improved. However, Slack is continuing to have service issues.

  6. resolved Mar 09, 2022, 07:16 PM UTC

    This incident has been resolved.