Polly incident

Microsoft Teams outage affecting Polly services

Critical Resolved View vendor source →

Polly experienced a critical incident on July 21, 2022 affecting Microsoft Teams App and Microsoft Teams Tab, lasting 5h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 21, 2022, 04:01 AM UTC
Resolved
Jul 21, 2022, 09:46 AM UTC
Duration
5h 44m
Detected by Pingoru
Jul 21, 2022, 04:01 AM UTC

Affected components

Microsoft Teams AppMicrosoft Teams Tab

Update timeline

  1. monitoring Jul 21, 2022, 04:01 AM UTC

    According to the MS 365 Health Dashboard: https://status.office.com/ Users can't access Microsoft Teams or some other services or features

  2. monitoring Jul 21, 2022, 04:05 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Jul 21, 2022, 04:53 AM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Jul 21, 2022, 05:21 AM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Jul 21, 2022, 07:03 AM UTC

    Polly services may still be affected by the Microsoft Teams outage https://status.office.com/. Some users might see multiple instances of a single Polly due to the effects of the outage. Users may also have trouble managing their pollys

  6. monitoring Jul 21, 2022, 08:57 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Jul 21, 2022, 09:46 AM UTC

    This incident has been resolved.