Polly incident

Polly for Slack intermittent service issues

Notice Resolved View vendor source →

Polly experienced a notice incident on August 1, 2022 affecting Slack App and Slack Web App, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2022, 09:50 PM UTC
Resolved
Aug 01, 2022, 10:20 PM UTC
Duration
30m
Detected by Pingoru
Aug 01, 2022, 09:50 PM UTC

Affected components

Slack AppSlack Web App

Update timeline

  1. investigating Aug 01, 2022, 09:50 PM UTC

    Polly for Slack service began to see intermittent service issues for some users starting 11:06am PDT. Sending out and responding to pollys could see slight delays, but all are eventually successful. Slack is aware of the issue (https://status.slack.com/2022-08/962ff548f7bd849a) and working on a fix. We will continue to monitor the system and provide updates regularly.

  2. resolved Aug 01, 2022, 10:20 PM UTC

    This incident has been resolved. (Note: the last incident Polly for Slack saw was at 12:53pm PDT).