Polly incident

Slack responses currently not being recorded for polls and surveys.

Notice Resolved View vendor source →

Polly experienced a notice incident on August 25, 2022 affecting Slack App, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2022, 06:57 PM UTC
Resolved
Aug 25, 2022, 07:13 PM UTC
Duration
16m
Detected by Pingoru
Aug 25, 2022, 06:57 PM UTC

Affected components

Slack App

Update timeline

  1. investigating Aug 25, 2022, 06:57 PM UTC

    Starting around 11:23 AM PDT poll and survey responses were not being persisted when responding through slack. Responses coming from web responses are still being persisted. We are currently investigating and will update this page when we have an update.

  2. resolved Aug 25, 2022, 07:13 PM UTC

    This incident is resolved. Responses are now being recorded in slack for polls and surveys that were created before 11:23 AM PDT. For any polls or surveys that were created between 11:23 AM PDT and 12:01 PM PDT responses were not recorded, and those polls/surveys need to be resent. For polls/surveys created after 12:01 PM PDT responses will be recorded and behaving normally.