Polly experienced a notice incident on May 11, 2023 affecting Slack App and Slack Web App and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
Slack AppSlack Web AppZoom App
Update timeline
- investigating May 11, 2023, 08:57 PM UTC
Between 1:08pm-1:23pm PDT, and between 1:34pm-1:51pm customers experience issue sending, receiving, and responding to Pollys for both Slack and Zoom. We are investigating the cause of the issue.
- identified May 11, 2023, 09:04 PM UTC
The cause appears to be in one our dependent services that was performing an update. This is causing intermittent issues in sending, receiving, and responding to pollys.
- resolved May 11, 2023, 09:46 PM UTC
Our dependent services have completed updating and Polly services is operating normally now. If you encountered an issue sending or responding to a polly, please retry that action.