Polly incident

Slack interactions are not working

Critical Resolved View vendor source →

Polly experienced a critical incident on November 6, 2023 affecting Slack App, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2023, 03:08 PM UTC
Resolved
Nov 06, 2023, 04:25 PM UTC
Duration
1h 16m
Detected by Pingoru
Nov 06, 2023, 03:08 PM UTC

Affected components

Slack App

Update timeline

  1. investigating Nov 06, 2023, 03:08 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 06, 2023, 03:09 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 06, 2023, 04:13 PM UTC

    The issue was identified and we are monitoring services.

  4. resolved Nov 06, 2023, 04:25 PM UTC

    Issue resolved. Slack services are back to normal.