Polly incident

Some users experiencing issues with sending pollys and logins

Notice Resolved View vendor source →

Polly experienced a notice incident on August 2, 2023 affecting Slack App and Slack Web App, lasting 3h 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2023, 04:41 PM UTC
Resolved
Aug 02, 2023, 08:07 PM UTC
Duration
3h 26m
Detected by Pingoru
Aug 02, 2023, 04:41 PM UTC

Affected components

Slack AppSlack Web App

Update timeline

  1. investigating Aug 02, 2023, 04:40 PM UTC

    Slack is currently having some issues with messaging, workflows, and general connection issues. This will impact Polly for Slack. You can view Slack's service status page here: https://status.slack.com/

  2. monitoring Aug 02, 2023, 04:41 PM UTC

    We are monitoring Slack for updates.

  3. identified Aug 02, 2023, 04:41 PM UTC

    Currently known impacted areas for Polly for Slack users: any area where Polly uses Slack authentication (ie: Logging into the web application, or using a web link for pollys) having channels and channel members be up to date updating the response count for pollys

  4. resolved Aug 02, 2023, 08:07 PM UTC

    Slack resolved their issues around 11:32am PDT, and Polly operations also resolved.