Polly incident

Polly for Slack services are currently expereincing issues.

Notice Resolved View vendor source →

Polly experienced a notice incident on June 7, 2024 affecting Slack App and Slack Web App, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2024, 07:44 PM UTC
Resolved
Jun 07, 2024, 07:57 PM UTC
Duration
13m
Detected by Pingoru
Jun 07, 2024, 07:44 PM UTC

Affected components

Slack AppSlack Web App

Update timeline

  1. investigating Jun 07, 2024, 07:44 PM UTC

    Starting at 12:20pm PDT Polly for Slack services began to experience an outage. We are currently investigating.

  2. resolved Jun 07, 2024, 07:57 PM UTC

    Services began to restore at 12:30pm PDT and were completely recovered by 12:48. We identified the issue during an infrastructure update. During this time any interaction from within Slack would not have been registered (sending or responding to pollys). Web app interactions were not impacted at all. Any scheduled pollys during this period were delayed but are now being sent.