Polly incident

Some Polly Features Are Unavailable Due to Slack Outage

Major Resolved View vendor source →

Polly experienced a major incident on February 26, 2025 affecting Slack App and Slack Web App, lasting 10h 44m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2025, 05:27 PM UTC
Resolved
Feb 27, 2025, 04:12 AM UTC
Duration
10h 44m
Detected by Pingoru
Feb 26, 2025, 05:27 PM UTC

Affected components

Slack AppSlack Web App

Update timeline

  1. investigating Feb 26, 2025, 05:27 PM UTC

    We’re currently experiencing an issue where Polly features are unavailable due to an ongoing Slack outage. Since Polly relies on Slack to function, this outage is impacting our ability to process pollys and responses. We’re closely monitoring the situation and will update you as soon as Slack resolves the issue. In the meantime, you can check Slack’s status page (https://slack-status.com) for real-time updates.

  2. investigating Feb 26, 2025, 05:28 PM UTC

    We are actively monitoring the situation and will provide further updates as needed.

  3. investigating Feb 26, 2025, 07:25 PM UTC

    We are still monitoring the situation and will provide further updates as needed.

  4. resolved Feb 27, 2025, 04:12 AM UTC

    Issue is resolved, Polly Slack app is back to normal