Polly incident

Errors handling polly responses

Major Resolved View vendor source →

Polly experienced a major incident on April 11, 2023, lasting 1h 16m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2023, 07:15 PM UTC
Resolved
Apr 11, 2023, 08:31 PM UTC
Duration
1h 16m
Detected by Pingoru
Apr 11, 2023, 07:15 PM UTC

Update timeline

  1. resolved Apr 11, 2023, 09:11 PM UTC

    We investigated an issue with some polly responses not being correctly recorded between 12:15 and 13:31 PM PDT. This affected a minority of our users and services were restored to normal operations. Responses were restored to the service after the incident was resolved.