Polly had 5 outages in the last 2 years totaling 29h 57m of downtime — averaging 0.2 incidents per month.
There were 5 Polly outages since February 26, 2025 totaling 29h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.
Between 04:47 and 05:30 UTC, most Polly features in Slack and on the web dashboard were unavailable, including creating polls, voting and viewing results. Some actions taken during this window, including votes, may not have been recorded; affected users may need to vote again. Service was fully restored at 05:30 UTC.
Some users experienced slower response times, unresponsive buttons, and delayed poll result updates in Slack. The issue was caused by unusually high load and has been resolved. Issue completely resolved at 24 Sep 2026, 06:16 UTC
Polly MS Teams app is experiencing a loading issue on the personal tab for specific MS Teams desktop clients.
We are still investigating the issue.
Polly MS Teams app is back to normal
We are currently experiencing partial service degradation due to an ongoing AWS outage affecting some of our services. Our engineering team is actively monitoring the situation and working to mitigate any impact. We’ll continue to provide updates on this page as more information becomes available.
Based on the latest update from AWS, the underlying issue has been resolved. AWS is now in the process of monitoring and verifying full recovery across their affected services. All Polly services are now fully operational. Our engineering team is closely monitoring the health of the system to ensure continued stability and performance.
AWS has continued to report steady recovery across all affected services. Our monitoring confirms that Polly services are operational. We’ll continue to monitor AWS’s final recovery steps and will mark this incident as resolved once AWS confirms full restoration across their infrastructure.
We’re closely observing system performance. AWS has continued to report steady recovery across all affected services.
AWS is again experiencing a recurrence of service issues, which may cause partial degradation for Polly services. Our engineering team is actively monitoring the situation and will continue to provide updates as more information becomes available.
AWS services have returned to normal operations, and all Polly services remain fully operational. Our engineering team continues to monitor system health closely to ensure ongoing stability.
We’re currently experiencing an issue where Polly features are unavailable due to an ongoing Slack outage. Since Polly relies on Slack to function, this outage is impacting our ability to process pollys and responses. We’re closely monitoring the situation and will update you as soon as Slack resolves the issue. In the meantime, you can check Slack’s status page (https://slack-status.com) for real-time updates.
We are actively monitoring the situation and will provide further updates as needed.
We are still monitoring the situation and will provide further updates as needed.
Issue is resolved, Polly Slack app is back to normal