PoliceMP incident

Performance degradation

Critical Resolved View vendor source →

PoliceMP experienced a critical incident on March 12, 2023 affecting FiveM Server, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2023, 05:31 PM UTC
Resolved
Mar 12, 2023, 07:26 PM UTC
Duration
1h 55m
Detected by Pingoru
Mar 12, 2023, 05:31 PM UTC

Affected components

FiveM Server

Update timeline

  1. investigating Mar 12, 2023, 05:31 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 12, 2023, 06:07 PM UTC

    We are continuing to investigate this issue.

  3. identified Mar 12, 2023, 07:10 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Mar 12, 2023, 07:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 12, 2023, 07:26 PM UTC

    This incident has been resolved.

  6. postmortem Mar 12, 2023, 07:27 PM UTC

    The root cause of the issue was related to: * Rate limiting from discord/steam * Updates to bear metal .Net * SQL updates \(DB connects failing\) \(Latest issues\) ‌ Configuration changes have been applied which have remediated the incident.