PoliceMP experienced a major incident on March 13, 2023 affecting FiveM Server, lasting 3d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 13, 2023, 01:04 AM UTC
The PoliceMP server is currently inaccessible. We're awaiting further action from our cloud service provider.
- investigating Mar 13, 2023, 07:58 AM UTC
We are continuing to investigate this fault, OVH has attached a specialist engineer to our logged ticket at 0707.
- identified Mar 13, 2023, 12:22 PM UTC
OVH has identified a DDOS attack that seems to be the cause of our network issues, OVH are working alongside our team to put a resolution in place.
- monitoring Mar 13, 2023, 01:49 PM UTC
We have had ongoing discussions with OVH today and we believe OVH’s mitigation servers failed to capture a DDOS event that occurred. We are working with OVH to ensure we prevent a reoccurrence of this event. Over the next couple of hours we will release the server to stress test and begin the next phase of testing for OVH.
- monitoring Mar 13, 2023, 01:51 PM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 13, 2023, 02:17 PM UTC
The server will be going offline for 20 minutes whilst we collect relevant logs.
- investigating Mar 13, 2023, 05:53 PM UTC
We are currently investigating this issue.
- monitoring Mar 13, 2023, 06:38 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 17, 2023, 12:03 AM UTC
This incident has been resolved.