Polar experienced a minor incident on November 22, 2021 affecting Polar Flow web service, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Polar Flow web service
Update timeline
- monitoring Nov 22, 2021, 08:53 AM UTC
Synchronization may fail for some users at the moment. We've already implemented a fix and synchronization should be working normally again in no time. All data is safe. Apologies to everyone affected.
- monitoring Nov 22, 2021, 08:53 AM UTC
We are continuing to monitor for any further issues.
- resolved Nov 22, 2021, 09:24 AM UTC
Synchronization should be working now. Apologies for the inconvenience caused.