Polar experienced a critical incident on June 15, 2022 affecting Polar API/3rd party sync, lasting 15m. The incident has been resolved; the full update timeline is below.
Affected components
Polar API/3rd party sync
Update timeline
- investigating Jun 15, 2022, 06:05 PM UTC
Polar API is experiencing data transfer issues. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
- investigating Jun 15, 2022, 06:19 PM UTC
We are continuing to investigate this issue.
- monitoring Jun 15, 2022, 06:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 15, 2022, 06:21 PM UTC
This incident has been resolved.