Polar incident

Connection issues between Flow and Nike

Minor Resolved View vendor source →

Polar experienced a minor incident on October 18, 2021 affecting Data transfer to Nike, lasting 20d 23h. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2021, 07:17 AM UTC
Resolved
Nov 08, 2021, 07:08 AM UTC
Duration
20d 23h
Detected by Pingoru
Oct 18, 2021, 07:17 AM UTC

Affected components

Data transfer to Nike

Update timeline

  1. investigating Oct 18, 2021, 07:17 AM UTC

    Some users are not able to connect their Flow account to Nike. When connecting, the user is taken from Flow to the Nike login page, but no connection can be established. We're looking into this issue with Nike. Apologies for the trouble caused.

  2. resolved Nov 08, 2021, 07:08 AM UTC

    Connecting Flow accounts to Nike should now be working again. Sincere apologies to users affected by this issue.