Polar incident

Strava Live Segments data transfer issues

Minor Resolved View vendor source →

Polar experienced a minor incident on April 13, 2022 affecting Polar Flow web service and Data transfer to Strava, lasting 13d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2022, 10:29 AM UTC
Resolved
Apr 26, 2022, 02:18 PM UTC
Duration
13d 3h
Detected by Pingoru
Apr 13, 2022, 10:29 AM UTC

Affected components

Polar Flow web serviceData transfer to Strava

Update timeline

  1. investigating Apr 13, 2022, 10:29 AM UTC

    Data transfer between Polar Flow and Strava Live Segments is not working. We are working on finding the root cause - updates to follow as soon as available. Rest assured all data is safe.

  2. investigating Apr 13, 2022, 10:30 AM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 26, 2022, 02:18 PM UTC

    Synchronization issues have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.