Polar experienced a minor incident on October 2, 2024 affecting Polar Flow web service and Polar Flow mobile application and 1 more component, lasting 2h 45m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 02, 2024, 09:39 AM UTC
Our online services are experiencing data transfer issues. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
- monitoring Oct 02, 2024, 10:20 AM UTC
The problem has been identified and a fix has been deployed to address the data transfer issues. Our engineers are currently monitoring the situation to ensure stability and performance. We apologize for any inconvenience this may have caused and appreciate your patience and understanding.
- resolved Oct 02, 2024, 12:24 PM UTC
This incident has been resolved.