Polar experienced a critical incident on November 7, 2021 affecting Data transfer to Strava, lasting 3h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Data transfer to Strava
Update timeline
- identified Nov 07, 2021, 11:52 AM UTC
We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
- resolved Nov 07, 2021, 03:42 PM UTC
Synchronization issues between Polar Flow and Strava have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.