Polar incident

MyFitnessPal data transfer issues

Minor Resolved View vendor source →

Polar experienced a minor incident on April 11, 2022 affecting Data transfer to MyFitnessPal, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Apr 11, 2022, 05:25 PM UTC
Resolved
Apr 11, 2022, 05:38 PM UTC
Duration
12m
Detected by Pingoru
Apr 11, 2022, 05:25 PM UTC

Affected components

Data transfer to MyFitnessPal

Update timeline

  1. identified Apr 11, 2022, 05:25 PM UTC

    We are experiencing data transfer issues between Polar Flow and MyFitnessPal. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

  2. resolved Apr 11, 2022, 05:38 PM UTC

    This incident has been resolved.