Polar experienced a minor incident on October 26, 2022 affecting Polar Flow web service and Polar API/3rd party sync and 1 more component, lasting 6h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Polar Flow web servicePolar API/3rd party syncData transfer to MyFitnessPalData transfer to StravaData transfer to TrainingPeaksData transfer to komootData transfer to Nike
Update timeline
- investigating Oct 26, 2022, 06:56 AM UTC
Our online services are currently experiencing a higher than normal amount of load, which may be causing synchronization to be slow, or to fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
- identified Oct 26, 2022, 06:56 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 26, 2022, 09:34 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 26, 2022, 12:32 PM UTC
We are continuing to work on a fix for this issue.
- resolved Oct 26, 2022, 01:12 PM UTC
This incident has been resolved.