Polar experienced a minor incident on November 9, 2022 affecting Polar Flow web service and Polar Flow mobile application and 1 more component, lasting 3h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Polar Flow web servicePolar Flow mobile applicationData transfer to MyFitnessPal
Update timeline
- investigating Nov 09, 2022, 07:25 AM UTC
Our online services are currently experiencing a higher than normal amount of load, which may be causing synchronization to be slow, or to fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
- investigating Nov 09, 2022, 09:12 AM UTC
We are continuing to investigate this issue.
- resolved Nov 09, 2022, 11:00 AM UTC
This incident has been resolved.