Polar experienced a minor incident on April 25, 2023 affecting Data transfer to Strava, lasting 8h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Data transfer to Strava
Update timeline
- investigating Apr 25, 2023, 08:21 PM UTC
We are experiencing data transfer issues between Polar Flow and Strava. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.
- resolved Apr 26, 2023, 04:56 AM UTC
Synchronization issues between Polar Flow and Strava have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.