Polar incident

Strava data transfer issues

Minor Resolved View vendor source →

Polar experienced a minor incident on July 22, 2023 affecting Data transfer to Strava, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2023, 06:25 PM UTC
Resolved
Jul 22, 2023, 06:36 PM UTC
Duration
10m
Detected by Pingoru
Jul 22, 2023, 06:25 PM UTC

Affected components

Data transfer to Strava

Update timeline

  1. investigating Jul 22, 2023, 06:25 PM UTC

    Data transfer between Polar Flow and Strava is partially down. We are working on finding the root cause - updates to follow as soon as available. Rest assured all data is safe.

  2. resolved Jul 22, 2023, 06:36 PM UTC

    Synchronization issues between Polar Flow and Strava have been resolved and you can sync your device normally again. Apologies for the inconvenience these issues may have caused you.