Polar incident

Data transfer unstable

Minor Resolved View vendor source →

Polar experienced a minor incident on April 16, 2024 affecting Polar Flow web service and Polar Flow mobile application, lasting 4h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2024, 06:46 AM UTC
Resolved
Apr 16, 2024, 11:35 AM UTC
Duration
4h 49m
Detected by Pingoru
Apr 16, 2024, 06:46 AM UTC

Affected components

Polar Flow web servicePolar Flow mobile application

Update timeline

  1. monitoring Apr 16, 2024, 06:46 AM UTC

    Our online services are currently experiencing a higher than normal amount of load, which may be causing synchronization to be slow, or to fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

  2. resolved Apr 16, 2024, 11:35 AM UTC

    This incident has been resolved.