Polar incident

Polar API data transfer issues

Minor Resolved View vendor source →

Polar experienced a minor incident on August 2, 2024 affecting Polar API/3rd party sync, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2024, 03:23 PM UTC
Resolved
Aug 04, 2024, 04:25 PM UTC
Duration
2d 1h
Detected by Pingoru
Aug 02, 2024, 03:23 PM UTC

Affected components

Polar API/3rd party sync

Update timeline

  1. identified Aug 02, 2024, 03:23 PM UTC

    Polar API is experiencing data transfer issues. Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

  2. monitoring Aug 02, 2024, 09:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 04, 2024, 04:25 PM UTC

    This incident has been resolved.