Polar incident

MyFitnessPal, Stava, Komoot and Training Peaks data transfer issues

Minor Resolved View vendor source →

Polar experienced a minor incident on October 27, 2024 affecting Data transfer to MyFitnessPal and Data transfer to Strava and 1 more component, lasting 13h 56m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2024, 04:06 PM UTC
Resolved
Oct 28, 2024, 06:02 AM UTC
Duration
13h 56m
Detected by Pingoru
Oct 27, 2024, 04:06 PM UTC

Affected components

Data transfer to MyFitnessPalData transfer to StravaData transfer to TrainingPeaksData transfer to komoot

Update timeline

  1. investigating Oct 27, 2024, 04:06 PM UTC

    Data transfer between Polar Flow and MyFitnessPal, Stava, Komoot and Training Peaks is partially down. We are working on finding the root cause - updates to follow as soon as available. Rest assured all data is safe.

  2. investigating Oct 27, 2024, 04:08 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 28, 2024, 06:02 AM UTC

    This incident has been resolved.