Polar incident

Strava data transfer issues

Critical Resolved View vendor source →

Polar experienced a critical incident on January 18, 2025 affecting Data transfer to Strava, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
Jan 18, 2025, 12:02 PM UTC
Resolved
Jan 18, 2025, 03:08 PM UTC
Duration
3h 5m
Detected by Pingoru
Jan 18, 2025, 12:02 PM UTC

Affected components

Data transfer to Strava

Update timeline

  1. identified Jan 18, 2025, 12:02 PM UTC

    We are experiencing data transfer issues between Polar Flow and Strava . Data synchronization may be slower than normal or fail altogether. We are investigating the root cause and will provide an update as soon as possible. All data is safe.

  2. resolved Jan 18, 2025, 03:08 PM UTC

    This incident has been resolved.