Polar experienced a minor incident on February 14, 2025 affecting account.polar.com, lasting 10d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 14, 2025, 10:13 AM UTC
We are experiencing a delay in the deletion process of requested and unused Polar accounts. This means that if you have requested to delete your Polar account, it will take a bit longer than the promised 30 days due to a technical issue. This technical issue does not affect our products and services in any other way. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.
- investigating Feb 21, 2025, 06:22 AM UTC
Unfortunately we are still experiencing a delay in the deletion process of requested and unused Polar accounts. We apologize for any inconvenience this may cause you and will keep you updated here at status.polar.com.
- resolved Feb 24, 2025, 01:35 PM UTC
This incident has been resolved.