Polar experienced a major incident on March 28, 2025 affecting Polar Flow web service and Polar Flow mobile application and 1 more component, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Polar Flow web servicePolar Flow mobile applicationPolar Beat mobile applicationaccount.polar.comPolar Club mobile applicationPolar Team ProPolar Team Pro mobile applicationPolar API/3rd party sync
Update timeline
- investigating Mar 28, 2025, 12:49 PM UTC
We are currently experiencing an issue that prevents logging in to your Flow account and Beat app. In addition, AccessLink partners are unable to log in to admin tool, and Club and Team Pro customers may experience issues in logging in. We are doing our best to get the matter resolved as quickly as possible. We apologize for any trouble this causes you.
- resolved Mar 28, 2025, 01:21 PM UTC
Everything looking good again. Thanks for your patience!