Poka incident

Service degradation due to an outage from a third-party provider

Minor Resolved View vendor source →

Poka experienced a minor incident on May 27, 2025 affecting Customer instances, lasting 2h 46m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2025, 02:39 PM UTC
Resolved
May 27, 2025, 05:26 PM UTC
Duration
2h 46m
Detected by Pingoru
May 27, 2025, 02:39 PM UTC

Affected components

Customer instances

Update timeline

  1. monitoring May 27, 2025, 02:39 PM UTC

    We’re currently experiencing a service degradation due to an outage from a third-party provider. We’re actively monitoring the situation and will provide updates as we learn more.

  2. resolved May 27, 2025, 05:26 PM UTC

    This incident has been resolved.