Poka incident

Some features may be unaccessible to a limited number of users

Minor Resolved View vendor source →

Poka experienced a minor incident on December 3, 2025 affecting Customer instances, lasting 6h 36m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2025, 06:17 PM UTC
Resolved
Dec 04, 2025, 12:53 AM UTC
Duration
6h 36m
Detected by Pingoru
Dec 03, 2025, 06:17 PM UTC

Affected components

Customer instances

Update timeline

  1. investigating Dec 03, 2025, 06:17 PM UTC

    We have identified that some features may be unaccessible to a limited number of users. Most users may still used Poka as normal. We’re looking into the issue and will provide further updates as they become available. -------------------- Nous avons identifié que certaines fonctionnalités peuvent être inaccessibles pour un nombre limité d’utilisateurs. La majorité des utilisateurs peuvent continuer d’utiliser Poka normalement. Nous examinons actuellement la situation et fournirons d’autres mises à jour dès qu’elles seront disponibles.

  2. resolved Dec 04, 2025, 12:53 AM UTC

    This incident has been resolved.