Poka experienced a minor incident on March 31, 2020 affecting Databases (US), lasting 22m. The incident has been resolved; the full update timeline is below.
Affected components
Databases (US)
Update timeline
- investigating Mar 31, 2020, 02:06 PM UTC
There is an ongoing performance degradation on customer instances. The problem has been identified at 13:55 (UTC) and we are working toward the full recovery of the impacted service.
- monitoring Mar 31, 2020, 02:23 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 31, 2020, 02:23 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 31, 2020, 02:28 PM UTC
This incident has been resolved.