Poka incident

Service Degradation/Service dégradé

Notice Resolved View vendor source →

Poka experienced a notice incident on January 29, 2021 affecting Customer instances, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Jan 29, 2021, 01:04 PM UTC
Resolved
Jan 29, 2021, 02:50 PM UTC
Duration
1h 45m
Detected by Pingoru
Jan 29, 2021, 01:04 PM UTC

Affected components

Customer instances

Update timeline

  1. investigating Jan 29, 2021, 01:04 PM UTC

    We are currently experiencing some service degradation for some customers. Some users may have issues with some images and videos. We are actively investigating this issue and will keep you updated. Nous éprouvons présentement une dégradation de service pour certains clients. Certains utilisateurs pourraient avoir des problèmes avec certaines images ou vidéos. Nous investiguons activement ce problème et nous vous tiendrons informés.

  2. identified Jan 29, 2021, 01:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 29, 2021, 02:50 PM UTC

    This incident has been resolved.