Poka experienced a minor incident on December 1, 2021 affecting Customer instances, lasting 3h 34m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 01, 2021, 01:53 PM UTC
We are currently experiencing some service degradation for some customers. Some users may be unable to connect to Poka or may experience slowdowns. We are actively investigating this issue and will keep you updated. Nous éprouvons présentement une dégradation de service pour certains clients. Certains utilisateurs pourraient être incapables de se connecter à Poka ou pourraient subir des ralentissements. Nous investiguons activement ce problème et nous vous tiendrons informés.
- identified Dec 01, 2021, 03:10 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 01, 2021, 04:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 01, 2021, 05:28 PM UTC
This incident has been resolved.