Poka experienced a minor incident on February 24, 2022 affecting Caches (US) and Customer instances, lasting 14h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 24, 2022, 11:54 PM UTC
We are currently experiencing some service degradation for some customers. Some users may be unable to connect to Poka or may experience slowdowns. We are actively investigating this issue and will keep you updated. Nous éprouvons présentement une dégradation de service pour certains clients. Certains utilisateurs pourraient être incapables de se connecter à Poka ou pourraient subir des ralentissements. Nous investiguons activement ce problème et nous vous tiendrons informés.
- monitoring Feb 25, 2022, 02:57 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 25, 2022, 02:48 PM UTC
This incident has been resolved.