Poka experienced a major incident on September 7, 2022 affecting Customer instances, lasting 4h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 07, 2022, 07:11 PM UTC
We are currently experiencing some service degradation for some customers. Some users may be unable to connect to Poka or may experience slowdowns. We are actively investigating this issue and will keep you updated. Nous éprouvons présentement une dégradation de service pour certains clients. Certains utilisateurs pourraient être incapables de se connecter à Poka ou pourraient subir des ralentissements. Nous investiguons activement ce problème et nous vous tiendrons informés.
- monitoring Sep 07, 2022, 07:45 PM UTC
A fix has been implemented and we are monitoring the situation. Un correctif a été mis en place et nous surveillons la situation.
- resolved Sep 08, 2022, 12:06 AM UTC
This incident has been resolved.