Poka experienced a notice incident on June 13, 2023 affecting Customer instances, lasting 4h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 13, 2023, 07:22 PM UTC
Due to an outage from Amazon Web Services, we are currently experiencing some service degradation for some customers. Users should still be able to sign-in, but may be unable to use some functions, such as the Poka Connect Chat. We are monitoring the situation. En raison d'une panne d'Amazon Web Services, nous éprouvons actuellement une dégradation du service pour certains clients. Les utilisateurs devraient toujours pouvoir se connecter, mais il se peut qu'ils ne puissent pas utiliser certaines fonctionnalités, comme Poka Connect Chat. Nous surveillons la situation.
- resolved Jun 13, 2023, 11:40 PM UTC
The Incident has been resolved. L'incident a été résolu.