Poka experienced a minor incident on November 14, 2024 affecting Customer instances, lasting 53m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 14, 2024, 03:42 PM UTC
Poka is currently experiencing a degradation of certain services, particularly notifications and our Analytics service. This degradation may cause some delays in processing these requests. Our teams have identified the issue and are actively working to resolve it. Poka connaît actuellement une dégradation de certains services, notamment les notifications et l’analytique. Cette dégradation peut entraîner des retards dans le traitement de ces demandes. Nos équipes ont identifié le problème et travaillent activement à le résoudre.
- monitoring Nov 14, 2024, 04:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 14, 2024, 04:35 PM UTC
This incident has been resolved.