Application errors loading pages

Update timeline

1. investigating Apr 21, 2026, 12:49 PM UTC

   Status: Investigating We’ve identified that some creators are experiencing time-out errors navigating the app, and are actively investigating. We’ll share updates here as soon as we have them. We apologize for any trouble this causes. Affected components App (Degraded performance)

2. investigating Apr 21, 2026, 01:54 PM UTC

   Status: Investigating We’re working hard to identify the root cause causing some creators to experience time-out errors while navigating the app. Thanks for your patience and apologies for any trouble. Affected components App (Degraded performance)

3. identified Apr 21, 2026, 02:36 PM UTC

   Status: Identified We’ve identified a potential root cause that’s causing some creators to experience time-out errors across the app. We are working on a remediation. Affected components App (Degraded performance)

4. identified Apr 21, 2026, 07:15 PM UTC

   Status: Identified Some creators are are experiencing time-out errors when navigating the app. We’re actively implementing updates to improve performance. Affected components App (Degraded performance)

5. monitoring Apr 21, 2026, 09:26 PM UTC

   Status: Monitoring We’re monitoring our systems as they return to normal. Thank you for your patience! Affected components App (Degraded performance)

6. resolved Apr 21, 2026, 09:48 PM UTC

   Status: Resolved We’ve successfully fixed this issue, and all systems are back online. Thank you for your patience! Affected components App (Operational)