Pluxcon Network incident

Deplux Cluster MO01, MO02 Major Outage

Major Resolved View vendor source →

Pluxcon Network experienced a major incident on January 2, 2021, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Jan 02, 2021, 10:10 AM UTC
Resolved
Jan 02, 2021, 11:39 AM UTC
Duration
1h 29m
Detected by Pingoru
Jan 02, 2021, 10:10 AM UTC

Update timeline

  1. investigating Jan 02, 2021, 10:10 AM UTC

    We are currently investigating this issue.

  2. identified Jan 02, 2021, 10:10 AM UTC

    We found the issue came from wrong firewall configuration. We are working on the issue right now.

  3. monitoring Jan 02, 2021, 10:33 AM UTC

    A Fix has been implemented on MO02 Cluster. We are still working on MO01 Cluster.

  4. resolved Jan 02, 2021, 11:39 AM UTC

    This incident has been resolved.