Plum Voice experienced a minor incident on September 9, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 09, 2024, 05:35 PM UTC
Type: Incident Duration: 1 hour and 7 minutes Affected Components: Insight, PCI Fuse, DEV, PCI DEV, FUSE Sep 9, 17:35:28 GMT+0 - Investigating - We are currently investigating this incident. Sep 9, 18:06:50 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Sep 9, 18:23:37 GMT+0 - Monitoring - We are seeing consistent call connections as expected. Our team will continue to monitor the situation to ensure stability Sep 9, 18:42:48 GMT+0 - Resolved - We are continuing to monitor. All services continue to be operational.