Plum Voice experienced a minor incident on November 2, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 02, 2023, 02:27 PM UTC
Type: Incident Duration: 3 hours and 28 minutes Affected Components: PCI Fuse, FUSE Nov 2, 14:27:43 GMT+0 - Investigating - The issue has been identified and we are working on a resolution. Nov 2, 14:58:30 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Nov 2, 17:55:32 GMT+0 - Resolved - This has been identified as an issue affecting the playback of pre-recorded audio, causing applications to fall back to text-to-speech. This incident has been resolved.