Plum Voice experienced a minor incident on June 3, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jun 03, 2024, 02:54 PM UTC
Type: Incident Duration: 32 minutes Affected Components: PCI Fuse, FUSE Jun 3, 14:54:29 GMT+0 - Identified - We've identified the cause of the issue affecting latency in Plum Fuse and are currently working on remediation. Our team is addressing the root cause to restore full functionality as quickly as possible. We will provide further updates as we make progress. Jun 3, 15:20:50 GMT+0 - Monitoring - We implemented a fix and are currently monitoring the result. Jun 3, 15:26:33 GMT+0 - Resolved - We've identified and resolved an issue affecting autoscaling of Plum Fuse services. This has been resolved 11:19 AM EST.