PloxHost incident

Dallas, TX - Network Outage

Minor Resolved View vendor source →

PloxHost experienced a minor incident on September 1, 2024 affecting Minecraft Hosting: Dallas, Texas and VPS Hosting: Dallas, Texas and 1 more component, lasting 5h 38m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2024, 12:51 AM UTC
Resolved
Sep 01, 2024, 06:29 AM UTC
Duration
5h 38m
Detected by Pingoru
Sep 01, 2024, 12:51 AM UTC

Affected components

Minecraft Hosting: Dallas, TexasVPS Hosting: Dallas, TexasKVM Hosting: Dallas, Texas

Update timeline

  1. monitoring Sep 01, 2024, 12:51 AM UTC

    Our data center has identified the cause of the ongoing connection issues in Dallas: a DDOS attack targeting several nodes within our data center. We are monitoring the situation and will keep you all updated here.

  2. monitoring Sep 01, 2024, 12:53 AM UTC

    Our data center has identified the cause of the ongoing connection issues in Dallas: a DDOS attack targeting several nodes within our data center. We are monitoring the situation and will keep you all updated here. While the DC mitigates this attack you will see intermittent connection issues.

  3. monitoring Sep 01, 2024, 02:58 AM UTC

    Our data center has identified the cause of the ongoing connection issues in Dallas: a DDOS attack is targeting multiple subnets within our data center. We are monitoring the situation and will keep you all updated here. While the DC mitigates this attack you will see intermittent connection issues.

  4. monitoring Sep 01, 2024, 03:39 AM UTC

    The DC has reported that traffic should be stabilizing. We will continue to monitor things and close out this incident in a few hours if no issues arise.

  5. resolved Sep 01, 2024, 06:29 AM UTC

    The DDoS attack hitting the network has been mitigated and network is operational. If your still having issues please reach out to us: https://support.plox.host/en/tickets/create/step1